Terms and Conditions

The general conditions of access to our online unlocking service determine the rights and duties of both parties. They are applicable to all purchases made through this website that the buyer either professional or consumer.


These terms and conditions shall prevail over any other general or special conditions not specifically approved by our website. If you do not agree with all of the conditions below, do not use this site.

PAYMENT

The price of the unlocking code is payable to the order, the payment will be made by Paypal. The information transmitted is encrypted by software that uses SSL and no third party can view the details of your credit card.

DELIVERY

When you order an unlock code, your IMEI is sent to the server. Orders are processed automatically and can not be canceled.

Delivery of the unlock code will be made at the address specified in the order, shipping times are indicative only. Your unlock code is generated between 5 minutes to 3 hours usually depending on the model. The waiting time can last up to 24 hours if the calculation requires a server connection. It may take longer if the server is down and in that case we will inform you.

GUARANTEE

Any code provided to the purchaser has a legal guarantee in case of non compliance which is very rare. The purchaser may notify us a day after receiving the unlock code. We guarantee your money and issue a full refund on the following conditions:

– If the code we provide does not work, we give you a full refund, but a proof is needed.

– If this unlock code is not found, we will issue you a full refund.

All complaints, claims must be made from the contact form, the buyer will be refunded within a day of notification. Reimbursement is not possible in certain conditions:

– Once the order has been placed it can not be cancelled.

– If you provide us with the wrong Model or MSN or IMEI or any other incorrect info.

RESPONSIBILITY

In the online sales process, the seller is bound by an obligation of means. Our site can not be held liable for damages resulting from improper handling, as each supplied code is accompanied by a description provided by the site.

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